Our top priority

Customer satisfaction is our top priority. To achieve this, we shape our work to meet your needs and can fulfill your individual requirements thanks to our 360° service portfolio.

And sustainability is constantly on our mind. For us, this means operating in an ecologically, financially and socially responsible way. Our values and principles for sustainable business are set out in our CSR Statement. 

OUR MOST IMPORTANT CAPITAL – OUR PEOPLE

Our overriding concern is employee safety, health, and well-being, as highlighted in our Safety Mission Statement.

OUR ASPIRATION – ENVIRONMENTAL PROTECTION

For us, conserving resources and using energy-saving technology are an integral part of the company’s sustainable development. Key aspects of this approach can be found in our Environmental Statement.

OUR RESPONSIBILITY – DEALING FAIRLY AND EQUITABLY WITH OUR STAKEHOLDERS

Our Corporate Social Responsibility Statement sets out the principles and requirements that suppliers, employees, and contracted service providers should meet in terms of their responsibility towards others and the environment. If you have any questions or concerns about this, or wish to raise a specific complaint, you can contact us by email at csr@pool.de.

OUR FINANCIAL RESPONSIBILITY

As a CrefoZert accredited company, our excellent creditworthiness has been independently certified by Creditreform Münster Riegel & Riegel. The accreditation demonstrates our financial strength, outstanding credit rating as well as the general stability of our company.